Call problems hit O2 mobile network - Tech News

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Sunday, October 7, 2018

Call problems hit O2 mobile network

thousands of O2 clients within the uk have suggested problems making and taking phone calls.

Many logged the issue they had the use of the network through online sites that keep a watch on the reputation of the UK's telecoms systems.

The issues were logged via clients all around the united kingdom.

O2 said the preliminary hassle had been constant, however that clients may nonetheless have a few "intermittent issues" when reconnecting to the community.

The quantity of humans looking to reconnect to the community endured to overload it at sure factors, but it turned into anticipated that normal service would resume on Thursday night, an O2 spokesman stated.

Dropped calls
At 18:00 BST O2 stated the troubles were fixed and the provider interruption had lasted approximately 40 minutes.

The spokesman delivered: "some clients can also retain to revel in some intermittent issues whilst reconnecting to the network.

"we are investigating what befell and apologise for any inconvenience this will have induced," he said.

It isn't always yet clear what prompted the hassle but many human beings reported that it unexpectedly became not possible to make calls.

the first messages approximately issues have been posted at approximately 16:00 BST with a few saying that the gadget had stopped running inside the center of a communication.

The repute page on O2's website gave few tips about what had long gone wrong. The BBC checked a pattern of postcodes across the UK and the web page replied announcing phone masts in the ones areas had been not operating.

It added that this may make the carrier intermittent.

On Twitter, some O2 customers stated customer service sellers informed human beings to turn their telephones on and stale some times to see if that constant the hassle.

some discovered that they might only call folks that had been now not on the O2 community.

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